Q: What types of products do you sell?
A: We specialize in high-quality luggage, travel bags, organizers, and travel accessories designed to make your journeys easier and more comfortable. From carry-ons and checked luggage to neck pillows and packing cubes — we’ve got you covered.
Q: Are your products covered by a warranty?
A: Yes! Most of our luggage and travel gear come with manufacturer warranties. Please check the product description for specific warranty details or contact our support team for assistance.
Q: Do you ship internationally?
A: No, we currently only ship within the United States, including Alaska and Hawaii. We do not offer international shipping at this time.
Q: How long does shipping take?
A: Standard shipping typically takes 3–7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
Q: How much does shipping cost?
A: We offer free standard shipping on minimum orders of $100. Orders below that amount will be charged a flat-rate shipping fee calculated at checkout.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a confirmation email with tracking information. You can use this to monitor your delivery in real-time.
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express, Discover), Apple Pay, and Google Pay.
Q: Can I modify or cancel my order after placing it?
A: We process orders quickly to ensure fast delivery, so modifications or cancellations are only possible within 1 hour of purchase. Please contact us immediately at luggetravel@gmail.com
Q: What is your return policy?
A: We offer hassle-free returns within 30 days of delivery on most unused items in original packaging. Items must be in resalable condition.
Q: Are there any items that can’t be returned?
A: For hygiene reasons, certain personal travel accessories (e.g., neck pillows, sleep masks) may not be returnable if used. Please refer to individual product pages for return eligibility.
Q: How long does it take to receive my refund?
A: Refunds are processed within 3–5 business days after we receive and inspect your returned item. Refunds are issued to the original form of payment.
Q: How do I choose the right size luggage?
A: We provide detailed dimensions and capacity info on each product page to help you choose. If you’re unsure, feel free to reach out to our customer service team — we’re happy to assist!
Q: Do you sell TSA-approved locks and travel accessories?
A: Yes! We offer a range of TSA-approved locks, toiletry bags, and other compliant travel essentials to ensure smooth security checks and hassle-free travel
Q: How can I contact your support team?
A: You can reach us via email at luggetravel@gmail.com or use the Contact Us form on our website. Our support hours are Monday–Friday, 9 AM–5 PM (EST).
